HENNIE LE ROUX

ICT Telecommunications & Broadcast Network Technician/Support

Profile

Junior ICT Technician with practical experience in LAN and Wi‑Fi setup, basic RF support, media ingest workflows and on-site equipment troubleshooting. Proven ability to explain technical concepts to non-technical users, work autonomously, and manage shifting priorities.

Recent Advanced Diploma graduate with a strong grounding in software/hardware principles and general IT troubleshooting. Committed to reliability, continuous learning, and delivering best-practice support within a collaborative team.

Brings 10+ years of professional delivery in fast-paced environments, excellent communication with stakeholders, and a proactive approach to learning and documentation.

Skilled in troubleshooting electronic circuits, performing precise measurements, and executing component-level repair. Seeking a junior ICT/Network Technician/Support role.

Skills & Technologies

  • Networking: LAN setup, Switching, Basic Routing, Connectivity troubleshooting
  • Enterprise WLAN & Wireless Design: Wi‑Fi 6 planning, AP density & capacity modelling, predictive RF/site surveys (NetSpot), RSSI/KPI validation
  • VLANs, DHCP & Routing: VLAN segmentation design, DHCP pool planning, NAT, default routes and Layer‑3 validation
  • Network Architecture & Resilience: Hierarchical design, redundant core/edge, dual‑ISP resilience, availability KPI targeting
  • 802.1X & Network Security: Enterprise authentication, SSID segmentation, access control and secure guest/Wi‑Fi policies
  • Digital Signal Processing (DSP): MATLAB/Simulink, DFT/FFT analysis, FIR/IIR filter design, modulation and signal conditioning
  • Control & Simulation: PID control design in Simulink, system simulation and numerical validation for signal recovery
  • Hardware Diagnostics & Component-level troubleshooting
  • OS & Software: Windows, macOS, (basic Linux), MS 365, VS Code, Docker, LMStudio
  • Technical Communication: Explaining concepts to non-technical users
  • Scripting/automation (intro level), VS Code, AI/LLM workflows
  • Project Management: Project plans, Gantt charts, WBS, KPI definition, technical reporting and stakeholder sign‑off
  • Troubleshooting Methodology: Layered diagnostics (physical → data link → network), structured fault isolation, verification testing and CLI validation
  • Hardware & Diagnostics: Cable/connector testing, camera/RF diagnostics, power system troubleshooting and fault isolation
  • Scripting & Automation: Ingest/watchfolder scripting, LTO scripting, automation utilities (bash, PowerShell, Python)
  • Digital asset management, backup/verification
  • High-throughput Data Archiving: 10GbE continuous ingest, RAID/NAS/LTO workflows, sustained multi-stream capture, checksum verification (MD5/xxHash), automated ingest (watchfolders), FTP,RTSP,NDI support, , archive validation
  • Media Transfer & Workflow Automation: Transcoding, conforming, metadata tagging (XMP/AXF), file manifests, LTO scripting, integrity checks and off-site replication
  • Wireless Video & RF: 2.4GHz and 5.8GHz wireless video systems, frequency coordination, low-latency links, antenna diversity, RF interference mitigation and line-of-sight planning,multicamera cable routing
  • On-set Camera Technician: Camera media handling and card formatting, slate/metadata sync, LUT & monitor management, battery/power systems, basic camera diagnostics and fault isolation
  • Checksum & Verification Tools: Pomfort Silverstack, MD5/xxHash verifications, automated watchfolder ingest and manifest generation
  • High-performance Storage: RAID, NAS design, provisioning for sustained multi-stream capture, LTO archive (LTFS/LTO-7/8) workflows and tape validation
  • Post-production Tools & Pipelines: DaVinci Resolve automation, ACES-based colour pipelines, transcoding/conforming, deliverables and QC checks

Work Experience

Recruitment Resourcer / Office IT Support

Titan Recruitment, Brisbane

07/2023 – 11/2025
  • Sourced and screened white collar engineers; maintained ATS records and compliance.
  • Coordinated interviews and onboarding; improved candidate experience.
  • Built strong client-facing communication and prioritisation skills.
  • Resolved Level 1 incidents and requests, troubleshooting hardware and software issues to ensure operational continuity.
  • Acted as the first point of contact for IT support for Brisbane; managed desktops, laptops, and mobile devices.
  • Spearheaded AI adoption; trained team on LLMs, set up custom GPTs, and optimised workflows coding apps in VS Code.
  • Demonstrated autonomy in managing shifting priorities between recruitment duties and IT support tasks.

Major Clients: Worley Parsons, Newmont Corporation

Online / Offline VFX Editor

Inspired Minority Pictures, Cape Town (Remote)

05/2021 – 06/2023
  • Edited VFX plates and conform/online sequences for film and TV deliverables.
  • Optimised media formats, colour pipelines, and delivery schedules.
  • Collaborated with remote teams to troubleshoot technical post issues.
  • Developed and implemented automated workflows in DaVinci Resolve to streamline editing and colour grading processes.
  • Acted as a key point of communication between production, post-production, and VFX teams.

Major Clients: Netflix, History Channel

Video Editor

Drop Studio International, London (Remote)

02/2021 – 12/2022
  • Edited over 80 crowdfunding videos, including scripted explainers, incorporating interviews, stock footage, and motion graphics.
  • Produced and integrated motion graphics, visual effects, and compositing to enhance video storytelling.
  • Troubleshot technical issues related to video editing software and hardware to ensure smooth project execution.
  • Optimised remote workflows and handled the seamless integration of the post-production pipeline.
  • Archived and organized video projects, managed file storage, and maintained an efficient workflow.

Digital Image Technician

Visual Portal, Cape Town

12/2013 – 02/2020 (Projects to 2022)
  • Developed and documented camera-to-post pipeline standards, ensuring smooth handoff and consistency across shoots
  • Performed fault-finding and issue diagnosis when technical errors arose (hardware, file corruption, connectivity) to maintain smooth production workflows
  • Monitored and maintained data transmission and storage systems, identifying and resolving bottlenecks or failures
  • Conducted media integrity checks and error recovery when file transfers encountered corruption or missing data
  • Troubleshot connectivity and networking issues between on-set systems (laptops, servers, switches) to ensure seamless media sharing
  • Diagnosed and repaired minor hardware faults on media devices, card readers, and cable interfaces
  • Ensured robust backup systems; reacted quickly to drive failures or read/write errors
  • Worked with IT / post-production teams to escalate unresolved technical faults and propose system improvements
  • Documented incidents, resolved faults, and contributed to technical process refinement
  • Performed preventive maintenance on storage hardware, cabling, and peripheral devices to reduce downtime

Major Clients: Sony Pictures, Warner Bros Pictures

References

Nico Viljoen

Associate Director

Titan Recruitment

+61 451 207 900

Tarryn Witter

Senior Recruiter

Titan Recruitment

+61 435 047 339

Louis Newton

Senior Recruiter

Titan Recruitment

+61 427 652 001

Jacques van Tonder

Senior D.I.T.

Visual Portal

+27 76 682 2798